Frequently asked questions

Do you deliver in whole Australia

Yes, we ship exclusively within Australia. Shipping is free for you.

How long does shipping take?

Processing your order usually takes 1 to 3 business days. After that, delivery typically takes 7 to 9 business days. Overall, you can expect a delivery time of about 8 to 12 business days. More information can be found in our shipping policy.

Does the product look exactly like it does in the photos?

Yes, we make every effort to present our products as realistically as possible. Colors and details may vary slightly depending on your screen. The product photos shown reflect the design, cut, and style of the item as accurately as possible.

What happens if I want to return my order?

You can return your order within 30 days of receiving it. If you're not satisfied with your purchase, please contact our customer service and we'll explain step by step how the return process works.