Terms of Service

Last updated: 23 September 2026

Overview

This website is operated by Cass Online. Throughout the site, the terms "we", "us" and "our" refer to Cass Online. Cass Online offers this website, including all information, tools and services available on it, to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing products from us, you use our "Service" and agree to these Terms of Service, including the additional terms and policies referenced herein or available by hyperlink. These terms apply to all users of the website, including browsers, suppliers, customers and content contributors.

Please read these terms carefully before using our website. By accessing or using any part of the website, you agree to these terms. If you do not agree, you may not access the website or use any services.

Scope: These Terms of Service apply to all users in Australia.

Australian Consumer Law: Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot be excluded.

Section 1 – Online store terms

By agreeing to these terms, you confirm that you are at least the age of majority in your state or territory of residence, or that you have the consent of a parent or guardian. You may not use our products for any illegal purpose or in violation of any laws in your jurisdiction. A breach of these terms will result in the immediate termination of your services.

Section 2 – General conditions

We reserve the right to refuse service to anyone at any time for any reason. Your content (excluding credit card information) may be transferred unencrypted over networks. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell or exploit any part of the Service without our express written permission.

Section 3 – Accuracy, completeness and timeliness of information

We are not responsible if information on this website is inaccurate, incomplete or out of date. The material is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the content at any time without any obligation to update it.

Section 4 – Modifications to the Service and prices

Prices for products are subject to change without notice. Prices are displayed in Australian dollars (AUD). We reserve the right to modify or discontinue the Service at any time without notice. We will not be liable to you or any third party for any modification, price change or discontinuance of the Service. Price changes never apply to orders that have already been placed.

Section 5 – Products or services

Certain products or services may be available exclusively online and in limited quantities. These may only be returned or exchanged in accordance with our Return Policy and your rights under the Australian Consumer Law. We reserve the right to limit sales per person, household or order and to discontinue any product at any time.

Section 6 – Accuracy of billing and account information

We reserve the right to refuse or cancel any order. You agree to provide current, complete and accurate purchase and account information for all transactions made in our store. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions.

Section 7 – Optional tools

We may provide access to third-party tools "as is" and "as available" without any warranty. Your use of optional tools offered through the website is entirely at your own risk. To the extent permitted by law, we are not liable for any issues arising from your use of third-party tools.

Section 8 – Third-party links

Third-party links on this website may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating third-party content or materials and, to the extent permitted by law, accept no liability for any damage in connection with transactions with third parties.

Section 9 – User comments and submissions

By submitting feedback, comments or ideas, you grant us permission to use and distribute them without restriction or compensation. You agree not to submit any content that is unlawful, defamatory, threatening, obscene or harmful, or that infringes the rights of any third party.

Section 10 – Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, inaccuracies and omissions

Occasionally, our content may contain errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors and to cancel orders if information is inaccurate, at any time and without prior notice. If an order is cancelled for this reason, you will receive a full refund.

Section 12 – Prohibited uses

You may not use the website or its content for any unlawful purpose, solicit others to perform unlawful acts, violate any laws or regulations, infringe intellectual property rights, harass or discriminate, submit false information, upload malware or interfere with the security features of the Service.

Section 13 – Disclaimer; limitation of liability

We do not guarantee that our Service will be uninterrupted, timely, secure or error-free. To the extent permitted by law, we are not liable for any direct, indirect, incidental or consequential damages arising from your use of our website, products or services.

Your statutory rights as a consumer, including the consumer guarantees under the Australian Consumer Law, remain fully in effect in all circumstances.

Section 14 – Indemnification

To the extent permitted by law, you agree to indemnify, defend and hold harmless Cass Online and its affiliates, officers, agents and employees from any claim or demand arising out of your breach of these terms or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these terms is found to be unlawful, void or unenforceable, that provision shall be severed from the remaining terms, which will remain valid and enforceable.

Section 16 – Termination

These terms remain in effect unless terminated by either party. We may terminate your access to the Service immediately if you breach these terms. Obligations and liabilities incurred prior to termination survive.

Section 17 – Entire agreement

These terms, together with our other published policies and rules, constitute the entire agreement between you and Cass Online and govern your use of the Service, superseding any prior agreements.

Section 18 – Governing law

These terms are governed by and construed in accordance with the laws of the Netherlands. If you are a consumer residing in Australia, this choice of law does not deprive you of the protection of the mandatory provisions of Australian law, including the Australian Consumer Law, and you may bring proceedings in the courts of your state or territory.

Section 19 – Changes to the Terms of Service

You can view the most current version of these terms at any time on this page. We reserve the right to update or replace any part of these terms by posting updates on our website. Your continued use of the website after changes are posted constitutes acceptance of the new terms.