Shipping Policy

This shipping policy applies to all orders placed with Bondi's Boutique for delivery in Australia. By placing an order, you agree to the terms below.

Shipping destinations

We currently deliver to the following country:

• Australia (AU)

Shipping costs

We offer free shipping on all orders to Australia. There is no minimum order value.

Destination	Shipping cost
Australia (AU)	Free

Processing time and delivery time

To give you a clear and realistic overview, our delivery times are broken down as follows:

• Order cut-off: 2:00 pm Central European Time (Mon–Fri)
• Processing time: 1–3 business days (Mon–Fri)
• Estimated total delivery time: 8–12 business days (Mon–Fri)

Destination	Estimated total delivery time
Australia (AU)	8–12 business days

Orders placed after 2:00 pm Central European Time are processed on the next business day. The estimated delivery time may vary in exceptional circumstances, such as customs clearance or high shipping volumes.

Sustainable shipping method

We aim to manage our stock responsibly and only keep products available in sensible quantities. As a result, the processing of an order may vary slightly depending on the item and its availability. The estimated delivery time is usually 8 to 12 business days.

This does not involve any additional costs for you. As soon as your order has been shipped, you will receive a shipping confirmation with the available tracking information. Should there unexpectedly be a delay, we will of course inform you by email as soon as possible.

Shipping confirmation and order tracking

As soon as your order has been shipped, you will receive a shipping confirmation by email with your tracking number. Please note that it may take a few hours after dispatch for the tracking information to be updated.

Your parcel will be delivered by carriers such as Australia Post, DHL, UPS or FedEx.

You can track your order at any time with your order number and email address via our "Track Order" page.

Lost or damaged shipments

If your shipment has been lost in transit or has arrived damaged, please contact our customer service immediately. Depending on the situation, we will offer a replacement product or a full refund. For damaged items, we ask you to provide photos so that we can process your claim quickly. This does not limit your rights under the Australian Consumer Law.

Customer service & contact

Company name: Cass Online
Business address: Aristoteleslaan 19, 2493ZN Den Haag, the Netherlands
Chamber of Commerce number: 92595545
VAT number: NL004963358B97
Phone: +31 6 53541092
Email: support@bondis-boutique.com
Opening hours: Monday to Friday, 9:00 am to 5:00 pm

Our current average response time is 24 hours.